Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Dr. Shounak Pal and Serenity Health Medical Clinic (referred to as "the Companies") collect, use, maintain, and disclose information collected from users of www.drshounak.com and www.serenityhealth.co.in (collectively referred to as "the Websites"). This Privacy Policy applies to the Websites and all products and services offered by the Companies.

​

1. Collection and Use of Personal Information

a. Patient Data: We understand the importance of patient confidentiality and comply with applicable Indian laws and regulations. Patient data, including personal health information, will never be disclosed to any third party except the patient or the consenting parents for minors.
b. Communication: We will not spam you at your provided email address or mobile number. We will only use these contact details to send relevant information, appointment reminders, and updates related to your inquiries, appointments, or requests.

​

2. Hosting Advertisements

a. The Companies do not host any advertisements on the Websites. We prioritize providing a clean and ad-free user     experience during your visit to our Websites.

​

3. Data Sharing and Selling

a. Anonymous Data: We do not sell any anonymous data to third parties. Any data that is collected and used for     analytical purposes is aggregated and does not contain personally identifiable information.
b. Third-Party Disclosure: We do not disclose or share your personal information with third parties, except as required   by law or when necessary to fulfill your requests or provide our services.

​

4. Data Security

a. We prioritize the security and protection of your personal information. We employ industry-standard data collection, storage, and processing practices to safeguard against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the Websites.

​

5. Changes to This Privacy Policy

a. The Companies reserve the right to update or modify this Privacy Policy at any time. Any changes made will be effective immediately upon posting the revised Privacy Policy on the Websites. We encourage users to review this policy periodically to stay informed about how we handle and protect personal information.

​

6. Your Acceptance of These Terms

a. By using the Websites, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our Websites. Continued use of the Websites following any modifications to this policy indicates your acceptance of those changes.

​

We value our customers and their privacy. If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at [email protected] or [email protected].

Last updated: [Insert last updated date]